What is an Agent?
Business processes can be complex and time-consuming — but with AI agents, they don't have to be. This infographic illustrates how Microsoft 365 Copilot Agents automate and execute processes to support teams and departments across your organization. View the infographic to see how agents can optimize your business processes, and contact Verge Innovation for personalized guidance on integrating Copilot Agents into your workplace.
An agent is a tool that utilizes AI to automate and execute business processes, either working alongside or on behalf of individuals, teams, or organizations. Agents can vary in complexity and capabilities based on specific needs.
How do I connect to the corporate network?
To connect to the corporate network, you can use the IT Helpdesk agent, which enhances your experience by automating workflows and taking actions when requested. This agent can help replace repetitive tasks, making the connection process more efficient.
What types of agents are available?
There are several types of agents, including Simple agents that retrieve information and answer questions, Trigger agents that react to specific events, and Advanced agents that operate independently and optimize business processes. Each type is designed to address various functions and teams within an organization.
What is an Agent?
published by Verge Innovation
Verge Innovation anticipates change and solves IT challenges with the agility organizations need to thrive. With a proven track record of successful technology implementations, our seasoned consultants deliver results-driven solutions spanning cybersecurity training, managed services (MSP), cloud modernization, eLearning design, Salesforce solutions, and data analytics.
Our offerings enable organizations to:
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Build resilient IT infrastructures that scale with growth
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Deliver immersive training programs that boost workforce readiness
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Streamline operations through cloud and process automation
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Enhance business intelligence and decision-making with actionable data
We partner with organizations of all sizes — from fast-paced startups to public-sector agencies and established enterprises — reshaping IT operations into future-ready practices.
At Verge Innovation, we’re not just a vendor; we are the transformative force in your IT and training journey.